Indraprastha Gas Limited
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Fuelling Satisfaction

PNG :. NEW CONNECTION
  1. New customer and customer registration

    • APPLICATION PROCEDURE

      1. Inform IGL of your interest in getting a PNG connection. To book your connection -
        1.1 Enter your request by clicking on the link provided in the "CUSTOMER ZONE" on IGL website.
        1.2 SMS : Type – IGL REG and send to 56070.
        1.3 You also have an option of sending an email on "customercare.png@igl.co.in" mentioning "PNG Connection" in the subject line.
        1.4 You can also lodge your request with IGL’s Helpline Number - 45195959


      2. Fill in the Registration form
        Registration Forms are available at the DMA of IGL.


      3. Submit duly filled and signed registration form


      4. Submit it along with any one of the following ownership proofs -
        4.1 Copy of electricity bill
        4.2 House tax receipt
        4.3 Power of attorney


    • REGISTRATION CHARGES

      1. Mandatory Security Deposit
        Submit a duly filled in registration form along with an Interest free Security deposit of Rs 6000 (Refundable) to be paid through either cheque or DD in favor of Indraprasta Gas Ltd. Break up of security deposit is –
             A) Rs 5000 against installation and
             B) Rs 1000 against gas consumption


      2. Charges for people residing in Government/CPWD/NDMC accomodation
        2.1 Submit a cheque/DD of Rs 1000 against refundable security deposit.
        2.2 Also submit the allotment letter provided by concerned department along with the photocopy of ID card.


      3. Terms and Conditions

  2. Connection installation

    1. Installation Procedure
      1.1 Survey to assess feasibility of gas connection.
      1.2 Laying of MDPE after getting necessary permissions from the concerned civic authorities.
      1.3 Laying of vertical piping to provide connectivity to the registered customers
      1.4 Fitting and testing of GI/Copper pipe and meter.
      1.5 Conversion of LPG stove to PNG and activation of gas connection.


    2. Installation Charges
      2.1 Rs 6000 refundable security deposit submitted during registration includes up to 15 metres of GI/Copper Pipeline (excludes rubber pipe) as per PNGRB regulations.
      2.2 For excess service line requirement
      In case GI/ Copper Pipeline exceeds 15 metres, Rs 350 per meter shall be charged for the extra pipe length.
      2.3 Extension & Modification charges
      a) Second connection on the other floor shall be treated as a new connection.
      b) Extension costing Rs 350 per meter can also be provided for gas geysers depending on the feasibility, subject to a minimum charge of Rs 500.
 
Customer Zone
New Connection
Get a new PNG connection for your home.		 Connection Submit
Online Billpay
View and pay your bills
with IGL's secure gateway.		 Online Billpay
IGL Customer Care
Have a problem? Talk to
our team!		 Customer Care
CNG Outlets
Find the nearest outlet.		 CNG Outlets
PNG Coverage
IGL's distribution network.
Click here for list of PNG connected Areas New		 PNG Coverage
Emergency Contacts
IGL: 1800-112535 /
       011-64543592		 Emergency
Gas Pipeline Leakage: 9810117201
Delhi Fire Service: 101
Feedback
Post your feedback.		 Feedback
 
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