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Credit Card and Net banking Payments: If you have a Net Banking account or any valid Visa, Mastercard, Diners Debit/Credit Card, you can pay your bill easily by following the steps given below:-
  • Go to
  • Under the "Customer Zone" tab provided on right side of the website, click on "Existing Customers" (if you are already registered)
  • Login with your user name (BP number) and password
  • Click on "Online Payment" and follow the steps provided on the screen. If you haven't registered on our website, you may click "New Users" tab and register with your BP Number, Mobile Number & Email address to access your account details online.
Electronic Clearing Services (ECS): Under this system, your bank account would be debited through ECS facility for your PNG consumption bill amount. You do not have to open any new bank account for the purpose but your existing bank account is good enough to avail this easy payment facility.
Fill the ECS form (link provided below) and get it countersigned by your bank. Courier the completed form with a cancelled blank cheque of the same bank account to IGL:-

Marketing Department (Indraprastha Gas Ltd.)
IGL Bhawan, Plot No. 4, Community Centre,
Sector 9, R.K. Puram,
New Delhi 110022

Service shall be activated in 3 weeks from submission of ECS form. (To download ECS form, Click on

Alternatively, you can also opt for ECS option by registering at

Electronic Bill Presentment and Payment (EBPP): This facility is offered by most banks for easy payment process of bills through Net banking. To avail this facility, go to the website of your respective bank and log onto your account.
  • Click on "Bill Pay"
  • Click on "Register for a New Biller"
  • Enter "State" as "Delhi"
  • Enter "Category of Billers" as "Utility"
  • Choose "Indraprastha Gas Limited" from a list of options and Click on Register
  • Enter your BP Number and a nickname of IGL for your reference
  • You can choose to opt for "Auto pay" or "manual pay" from the options provided by bank.
Note: The process/terminologies described above may vary slightly with different banks.
Alternately, you can also visit or for further information.

Standing Instruction ON CARD: Through this service, IGL customers can issue one time instruction to charge his credit card {Master/Visa/Diners} for payment of PNG bill. Thereafter, your card will debited automatically for your subsequent PNG bill amounts.
Fill the "SI on card" form (link provided below) and courier it to the following address:-
Marketing Department (Indraprastha Gas Ltd.)
IGL Bhawan, Plot No. 4, Community Centre,
Sector 9, R.K. Puram,
New Delhi 110022

(To download "SI on Card" form, Click on


Cheque facility at dropboxes: At any of the conveniently located conventional drop boxes installed by IDBI Bank and Kotak Mahindra Bank for IGL. Follow instructions given on the bill while issuing the cheque for payment. (To know more about the location of drop boxes, click on the link and select "Cheque Drop" or Call Customer care at 1860-180-1817/ 0124-7105959)


Cash Deposit: Cash Payments can be made at select branches of IDBI Bank & Kotak Mahindra Bank Branches. Do not forget to mention your Business Partner no. on the bank voucher while making cash payment.
(To know more about the location of branches, click on the link and select "Cash Collection" or Call Customer care at 1860-180-1817/ 0124-7105959)

Payment through Retail Channels: You can now walk-in to the authorized retail points and pay your IGL bills by Cash and/or by swiping a Credit/Debit card. The retail channels wherein payments of IGL bills will be accepted are Reliance Retail, Sify, Suvidha Infoservice etc.
(Contact IGL call center for nearest location/ alternatively you can also contact Billdesk helpline center on the number 011 - 46869000)
Also you can make your payment at any Easybill outlets in NCR numbering over 1000 outlets. Carry your bill with for making payment at EasyBill outlet. To locate the nearest outlet kindly contact Easybill on the following numbers:-
  • 1800-11-75-75(Toll free from MTNL)
  • 0120-4542222

Drop the Cheque in Drop Boxes of IDBI Bank / Kotak Mahindra Bank at any of the following Residential Colonies, IGL Stations & Control Rooms.

Dropbox at METRO STATIONS – This option is no longer available. For alternate options to make domestic PNG bill payments you may view the other payment modes or call the 24 hour customer care number 1860-180-1817 for assistance.
  • Do you want to pay PNG bill through our Electronic Clearance Scheme(ECS) ? Click here to download the ECS form.

Kindly mention your consumer number and invoice number while depositing payments.

Click here to pay your PNG bill.

Click here to download the form.

Customer Zone

Apply for a new PNG connection at your home
Register Here! to create your online account

Manage your IGL PNG account online and pay your PNG bills
Use multiple payment options to pay your PNG bill
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Emergency Contacts
Emergency Customer Care Numbers (Please note that these numbers are to be used in case of an Emergency only) For Delhi
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
Central 1 Kakanagar 8130995001 65657970 8130995000
2 CGO 65699468
3 Sarojini Nagar 65653872
4 Okhla 65699467
5 Udyan Marg 64691003
6 Punjabi Bagh 64690366
South 7 RK Puram 8130995002 65486339
8 Nelson Mandela 65652326
9 Pushp Vihar 64735996
West 10 Dwarka 8130995003 64512602
11 Janakpuri 24506084
12 Paschim Vihar 64519118
Zone Si No Control Room Zonal Emergency Number Control Room Number Delhi Emergency Number
North 13 Rohini-19 8130995004 65286536 8130995000
14 Rohini-10 64690285
15 Pitampura 64510018
16 Derawal Nagar 64590054
17 Nerela 64690821
East 18 Vivek Vihar 8130995005 64690283
19 Patparganj 65286448
20 Mayur Vihar 64508305
21 Dilshad Garden 64644933
For Ncr
1. GR. NOIDA » 8130995006
2. GHAZIABAD »   8130995007
3. NOIDA »  8130995008

Click for the list of location wise numbers

Delhi Fire Service: 101
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