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 Customer Supports :: Payment Option

IGL presents convenient and
multiple Payment Options to Piped Natural Gas Customers


Dear Customers,
Welcome to the family of IGL consumers! You might have experienced convenience of PNG for a while by now. In our continuous endeavor to serve you better IGL has provided you with convenient Multiple Payment Options to pay your bi-monthly PNG Bills as under :
a)
Drop the Cheque at drop boxes positioned at select IGL stations, IGL Control Room and at specified locations in various residential areas (List enclosed).
b)
Make Cash Payments at select branches of IDBI Bank & Kotak Mahindra Bank Branches. (List attached)
c)
ECS Facility : Under this system, your bank account would be debited through ECS facility for your PNG consumption invoices. You do not have to open any new bank account for the purpose but your existing bank account is good enough to avail this easy payment facility. All you need to do is to fill the ECS Form (available on request or else it can be download from our website : www.iglonline.net), get it countersigned by your Bank. Send the completed form with a cancelled cheque of your bank account to IGL’s address mentioned below. Service shall be activated in 3 weeks from submission of ECS form.
d)
Voluntary Deposit Scheme: Consumers can place a minimum deposit of Rs. 2500 with IGL. This balance will be reduced by invoice amount every two months and consumer continues to earn 5% interest p.a. on reducing balance. Send the cheque in favour of “Indraprastha Gas Limited A/c Business Partner No.” Write full details on the reverse of cheque.

INDRAPRASTHA.GAS LIMITED

IGL Bhawan, Plot No. 4, Community Centre,
R.K.Puram, Sector - 9,
New Delhi 110 022
Ph.: 46074607


DO’S & DON’TS OF MAKING PNG INVOICE PAYMENTS:

Cheque should be A/c payee in favour of “Indraprastha Gas Limited A/c Business Partner No. ”(For example if your Business Partner No. is 1000023313 then write Indraprastha Gas Limited A/c BP1000023313) payable at New Delhi.
Consumer may write Business Partner number, name, address and telephone No. at the reverse of the cheque.
Attach counterfoil of the invoice along with the cheque
Date of credit into IGL Account shall be taken as payment date.
Do not issue outstation cheques. Your account shall be credited only to the extent of payment realised
Please do not drop cash in the drop boxes.
Cash payments are accepted at branches of IDBI Bank and Kotak Mahindra Bank (Details inside). No cash payment is accepted at CNG stations or at any of our control rooms.
Please ensure that all the required details on the cheques are completely filled in. Any cutting or changes should be countersigned.
Please do not drop mutilated, post dated or unsigned cheques in the drop box. An administrative charge of Rs.100 will be payable by customer for bounced cheque. No request for waiver of this charge shall be entertained even in case payment has been made subsequently in time.
In case house is found to be locked at the time of meter reading a provisional invoice will be raised. It is mandatory for the customers to pay provisional invoice raised. No request for adjustment will be entertained in the provisional invoice. Necessary adjustments will be made in the next billing cycle.
No receipt is issued at any of collection centers.
In case of failure to make payment by due date, consumer is liable to pay a minimum interest charge @ 2% per month on invoice value. The interest shall not be waived off under any circumstances.



IN CASE OF NON-PAYMENT OF TWO CONSECUTIVE INVOICES IGL RESERVES THE RIGHT TO DISCONTINUE GAS SUPPLIES WITHOUT INTIMATION.

For any query we can be contacted at

PNG - Marketing
Indraprastha Gas Limited
IGL Bhawan, Plot No. 4, Community Centre,
R.K.Puram, Sector - 9, New Delhi 110 022
Ph.: 46074607
24 Hour Helpline : 1800112535 (Toll Free) 64543592 (Non Toll Free)


Friday, July 25, 2008 At 10:13:36 AM on BSE 129.25 High : 132.00 Low : 126.10 on NSE 129.25 High : 132.00 Low : 126.10