The source of PNG supply in Delhi is the famous Hazira-Bijaipur-Jagdishpur (HBJ) pipeline of GAIL (India) Limited. PNG offers the convenience of ensuring continuous and adequate supply of PNG at all times, without any problems of storing gas in cylinders.

The domestic consumers have to take upon themselves the trying task of booking an LPG cylinder refill, time and again. And then starts the wait for the deliveryman to deliver the cylinder. Switching over to PNG renders this entire exercise unnecessary. PNG also eliminates the tedious routine of checking LPG refill cylinder for any suspected leakage, or it being underweight, at the time of delivery. Moreover, the user is spared the inconvenience of connecting and disconnecting the LPG cylinder when out of gas. Precious space, occupied by LPG cylinders is also saved.

The combustible mixture of natural gas and air does not ignite if the mixture is leaner than 5% and richer than 15% of the air-fuel ratio required for ignition. This narrow inflammability range makes PNG one of the safest fuels in the world.
Safety Tips

Natural gas is lighter than air. Therefore, in case of a leak, it just rises and disperses into thin air given adequate ventilation. But LPG being heavier will settle at the bottom near the floor surface.

A large quantity of LPG is stored in liquefied form in a cylinder. With PNG, it is more safe since PNG installation inside your premises contains only a limited quantity of natural gas at low pressure i.e. 21 milibar (mbar).

On leakage, LPG expands 250 times, which is not the case with PNG.

Supply in PNG can be switched off through appliance valve (inside the kitchen) and isolation valve (outside kitchen premises), which fully cuts off the gas supply.

PNG has been positioned to be cheaper than alternative fuels being used viz domestic LPG in case of House Hold, commercial LPG in case of Small Commercial and LPG Bulk & LDO in case of Large Commercial. This is besides the amount you save by avoiding underweight cylinders delivered to you.

The user is charged only for the amount of PNG used, and no pilferage is possible with PNG as the billing is done according to the meter. A unique feature is that the user gets to pay only after consumption of gas. The domestic consumer pays the PNG bill only once in two months.

Moreover, there are no minimum consumption charges ie, if there hasn’t been any consumption, there shall not be any bill.

The user pays the gas consumption charges based on the exact consumption reading provided by the meter installed at his premises. The bill is delivered at the user’s doorstep. List of collection centers/drop boxes.

Round-the-clock customer support is assured through 24 hrs toll free number 1800112535 and 64543592 backed by control rooms, which are manned by engineers and trained technicians. Thus complaints, if any, are promptly redressed.

Natural gas is being used predominantly as a versatile fuel in many major cities catering to domestic and commercial applications, as a cooking fuel, for water heating, space heating, air conditioning, etc.

Natural gas is one of the cleanest burning fossil fuels, and helps improve the quality of air, especially when used in place of other more polluting energy sources. Its combustion results in virtually no atmospheric emissions of sulphurdioxide (SO2), and far lower emissions of carbon monoxide (CO), reactive hydrocarbons and carbon dioxide, than combustion of other fossil fuels.

In fact, when natural gas burns completely, it gives out carbon dioxide and water vapour. These are the very components that we give out while breathing!

No storage problems and stock accounting
PNG does not require any storage tank or storage space since it is supplied to you through pipelines.Also, the manpower and time that was earlier being used for ensuring minimum stock levels of LPG, HSD and LDO, can be used elsewhere. The other functions that accompany storing these fuels – monitoring stock levels, checking the quality and quantity of fuels received – have also been rendered unnecessary.

PNG has been presently positioned to be cheaper than alternative fuels. For small commercials the pricing is indexed to 19 Kg LPG cylinders after adjusting for heat values. For Large Commercials, pricing is indexed to 90% LDO and 10% Bulk LPG again after adjusting for heat values. These savings are in addition to the amount you save by avoiding spillage & pilferage of alternative fuels.

The consumer is spared the task of liasioning with oil companies and co-ordinating with them for ensuring the daily supply of fuel, because PNG is supplied directly through pipes.

The daily bills, settlements and reconciliation are also avoided as the consumer is billed once a month, and that too as per the meter reading.

In case of spillage of fuels like HSD and LDO, there are liable to be immense product losses. Also, there are considerable chances of pilferage of these fuels.

In case of PNG these losses are invariably done away with, for PNG is supplied through pipes.

The user is charged only for the amount of PNG used, and no pilferage is possible with PNG as the billing is done according to the meter. The commercial consumer pays on a monthly basis. Moreover, there are no minimum consumption charges, ie, if there hasn’t been any consumption, there shall not be any bill.The user pays the gas consumption charges based on the exact consumption reading provided by the meter installed at his premises. The bill is delivered at the user’s doorstep.

With PNG, soot or ash accumulation and greasy spillages are absent from your appliance. Maintenance costs are, thus, driven down.