- Re-branded two model stations — Shantipath and Sarai Kale Khan
- Launched a new smart card with enhanced branding and features
- Executed branding initiatives across metro stations
- Operationalized new EV charging units
- Implemented payment automation at CNG stations
- Digitized forecourt management operations
- Signed an agreement with Yamuna International Airport Pvt Ltd for CNG infrastructure development
- Onboarded virtual smart card services
- Introduced a loyalty program through the IGL Smart Card
- Commissioned 8 IGL FDODO stations
- Re-modelled 25 COCO stations
- Commissioned first ever LNG station in NCR region